At NTP Composites, we take pride in the quality and craftsmanship of every carbon rim we produce. That’s why we offer a 3-year limited warranty from the date of purchase.

✅ What’s Covered
This warranty covers any defects in materials or workmanship under normal use and proper maintenance. If your rim fails due to a manufacturing defect within the warranty period, we will replace it free of charge.

⚠️ What’s Not Covered
Please note, this warranty does not cover: Damage caused by improper installation, misuse, neglect, or accidents; modifications or alterations to the rim; issues resulting from external factors beyond our control.

We are committed to delivering high-performance carbon components and reliable service, and we proudly stand behind every product we manufacture.

At NTP Composites, we are committed to providing a smooth and secure ordering experience for every customer.

💳 Flexible Payment Options
To ensure safety and convenience, we offer local bank transfer options for customers in the European Union, United Kingdom, United States, and Canada. This allows you to make payments through a local bank you know and trust, with faster processing times. We also accept credit cards and PayPal for additional flexibility.

🧾 Transparent Invoicing
Before any payment is made, you will receive a detailed invoice and order summary for review and confirmation. We aim to ensure clarity and avoid any unexpected charges. If you have any questions or concerns about fees, payment methods, or order details, our customer service team is always ready to assist you. Your trust matters to us — and we’re here to make your purchasing process smooth, safe, and worry-free.

At NTP Composites, we work with trusted logistics partners to ensure your carbon products are delivered safely, quickly, and cost-effectively.

🚚 Reliable Evolving Shipping Network
We have established long-term partnerships with several reliable freight forwarders, and we are continuously exploring new carriers to further reduce delivery time and shipping costs — taking our logistics service to the next level.

📦 Flexible Fulfillment Inventory Support
Your products are stocked at our warehouse in China, helping to reduce your inventory pressure. We also support partial shipments for added flexibility.For global wheel brands with regional distributors, we provide customized shipping solutions based on your delivery timeline and budget needs.

🌍 Smooth International Shipping
For international orders, we supply all necessary shipping documents — including Certificates of Origin — to ensure smooth customs clearance and on-time delivery.